Payment Policy

Lenorie, we are committed to providing a secure, transparent, and convenient payment experience for all our customers. This Payment Policy explains the accepted payment methods, billing procedures, security measures, and other important payment-related information.

Accepted Payment Methods

We offer multiple trusted and secure payment options to ensure a smooth checkout experience:

• Visa
  
• Mastercard
  
• American Express
  
• PayPal
  
• Apple Pay
  
• Google Pay

All payments must be completed at the time of purchase. We do not offer cash on delivery (COD) at this time.

Billing Information

Customers are responsible for providing accurate and complete billing information during checkout.

Please ensure:

• Your billing address matches your payment method
  
• All personal and payment details are entered correctly

Incorrect information may result in payment delays, failed transactions, or order cancellation.

Secure Payment Processing

All transactions on Lenorie are processed through secure and encrypted payment gateways.

• We use SSL (Secure Socket Layer) encryption to protect your personal and financial information
  
• Our payment partners follow industry security standards (PCI-DSS compliant)
  
• Lenorie does not store or have access to your full payment details

This ensures that your payment information remains safe and confidential at all times.

Payment Authorization

When placing an order:

• Your payment method will be charged immediately at checkout
  
• Orders are subject to verification and fraud prevention checks

If any suspicious activity is detected, we reserve the right to cancel or hold the order for further verification.

Currency

• All transactions are in USD
• All prices on our website are listed in United States Dollars (USD)
  
• Customers are responsible for any currency conversion fees charged by their payment provider

Taxes

• Prices displayed on the website are not include taxes
  
• Sales tax will be calculated and added at checkout, where required by law

Failed or Declined Payments

If your payment is declined, please check the following:

• Ensure your card details are correct
  
• Confirm sufficient funds are available
  
• Verify that your payment method is supported

If the issue persists, please contact your bank or payment provider. 

For further assistance, you may contact us at:
Email: support@lenorie.com

Order Confirmation

Once your payment is successfully completed:

• You will receive an order confirmation email
• A receipt will be provided for your purchase

If you do not receive confirmation, please contact our support team.

Refunds

Refunds are processed according to our Return & Refund Policy.

• Approved refunds will be issued to the original payment method
• Processing time: within 7 business days after approval

Please note that additional processing time may be required by your bank or payment provider.

Fraud Prevention

To maintain a secure shopping environment:

• Orders may be subject to identity and payment verification
• Suspicious or high-risk transactions may be delayed or canceled

Lenorie reserves the right to refuse or cancel any order suspected of fraud.

Customer Support

Store name : Lenorie

Warehouse Address : 1007 Marquette Ave NW, Albuquerque, NM 87102, United States

Email: support@lenorie.com

Phone: +15053490327

Customer Service Hours : Monday to Friday : 9:00 AM - 5:00 PM (EST)

We will respond your email within 24 hrs (Mon-Fri)